Road Accident Procedure — Israel

Immediate Actions (At the Scene)

1. Stop the vehicle — it is illegal to leave the scene of an accident in Israel
2. Turn on hazard lights
3. Check for injuries — your passengers first, then others involved
4. Call emergency services if anyone is injured: 101 (Magen David Adom / MDA) or 112 (general emergency)
5. Move to safety if possible — get out of the traffic lane if the car is driveable
6. Place warning triangle at least 50m behind the scene (100m on highways)
7. Wear reflective vest if you have one

If There Are Injuries

• Call 101 (MDA ambulance) immediately
• Do not move injured people unless they're in immediate danger (fire, oncoming traffic)
• Provide basic first aid if trained
• Police will be dispatched automatically for injury accidents

If No Injuries (Property Damage Only)

At the Scene

1. Exchange details with the other driver(s):
   • Full name and ID number (תעודת זהות)
   • Phone number
   • Insurance company and policy number
   • Vehicle registration number (מספר רכב)
   • Driving licence number
2. Photograph everything:
   • All vehicles involved (damage + licence plates)
   • The overall scene (road, positions of cars)
   • Close-ups of all damage
   • Any road signs, traffic lights, or road markings
   • Skid marks or debris
3. Note the details:
   • Date, time, and exact location
   • Weather and road conditions
   • Names and phone numbers of any witnesses
4. Do NOT admit fault at the scene — let insurance sort it out
5. Do NOT sign anything you don't understand

Police Involvement

• For injury accidents: police are required
• For property-only accidents: police are generally not required, but you may file a report
• If the other driver refuses to exchange details: call 100 (police)
• Hit and run: call 100 immediately, note whatever you can (colour, make, licence plate)

After the Accident

Within 24 Hours

1. File a claim with your insurance company — call the claims hotline
2. Complete a claim form (טופס תביעה) — your insurer will provide this
3. Send all photos and documentation to the insurer
4. Visit an authorised assessor (שמאי) if directed by your insurer
5. Get a medical exam if you have any pain, even minor — whiplash and soft tissue injuries can appear later

Repairs

• Your insurer will direct you to an approved garage or give you a choice
• Get a repair estimate before authorising work
• Keep all receipts
• You may be entitled to a courtesy car — check your policy

Emergency Numbers

Service	Number
Police	100
Ambulance (MDA)	101
Fire	102
General emergency	112
Municipal emergency	106

What to Keep in the Glovebox

• Insurance policy details and claims phone number
• Small notepad and pen
• Copy of vehicle registration (רישיון רכב)
• Emergency contact card

Notes

Dash cam: Strongly recommended in Israel. Footage is admissible as evidence and can protect you in disputed-fault accidents. Ensure it's recording and the SD card has space.