Guest Mental State Evaluation for Home Visits

SOP-F002 · 👥 Social & Family

Guidelines for evaluating whether friends or acquaintances are in a stable mental state before hosting them, balancing compassion with family safety.

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Troubleshooting (7)

Guest arrives intoxicated: Do not admit; offer to arrange transportation home. Check in next day.

Guest becomes tearful and upset: Offer comfort, listen, provide tissues and tea. Gently suggest professional resources.

Guest begins escalating (raised voice, agitation): Stay calm; use de-escalation; suggest ending visit. Discuss with partner after.

Guest makes concerning statements about self-harm: Take seriously; ask directly; provide ERAN 1201. Follow up within 24 hours.

Guest threatens violence: Remove Ezra immediately; call 100. No future home visits.

Guest refuses to leave: Repeat firmly; call partner for support; call police if necessary.

Guest has mental health crisis (psychosis, dissociation): Keep everyone safe; do not argue with delusions; call 101 for medical assistance.